Troubleshooting steps to reset the Netgear R7500-200NAS Nighthawk X4 Router: 

The reset button is located at the back of the router within a very small hole to prevent any accidental reset. 
Using a paper clip, press and hold the reset button for about ten seconds. Release the reset button after ten seconds. 

Once the power light becomes green/white and stable, the router will have been restored back to its factory default settings. 
Once the router has been reset, all the personalized settings of the user will also get reset. This process cannot be reversed once the router has been reset. 

Troubleshooting steps to update the firmware of the Netgear R7500-200NAS Nighthawk X4 Router: 

  • Go to the NETGEAR Download Center and download the latest firmware for the Netgear router. Save it to the desired location. 
  • Open an internet browser and type in the address bar. 
  • The router’s admin login page will appear. Enter the default credentials whenever prompted. 
  • The default username is “admin” and the default password is “password” for most of the Netgear routers. The username and password will be case sensitive. 
  • Now, the user will have successfully logged in to the router. The Dashboard will appear. 
  • Click the ADVANCED tab. Click the Administration option under it. 
  • There will be an option of Router Update or Firmware Update. The name may vary for different router models. 
    Click Browse to search and locate the previously downloaded firmware file. 
  • Click Upload to begin the update. 
  • The firmware only takes a couple of minutes to update. 
    Once the firmware has finished updating, the router will reboot itself. Once the router has finished rebooting, the user can start using their router as they desire. 

Take Note: 
Do not download the firmware file from any third party websites as they may contain malicious content. 
Do not unplug the router from its power source during the update as it can potentially damage the router.

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